{
  "Additional_Feedback": "额外反馈",
  "Appearance": "外观",
  "Are_you_sure_do_you_want_end_this_chat": "你确定要结束这个聊天？",
  "Are_you_sure_do_you_want_end_this_chat_and_switch_department": "你确定你要结束这个聊天并且切换部门？",
  "Cancel": "取消",
  "Change": "改变",
  "Chat_ended": "对话已结束！",
  "Choose_a_new_department": "选择一个新部门",
  "Close_menu": "关闭菜单",
  "Conversation_finished": "会话已结束",
  "End_chat": "结束聊天",
  "How_friendly_was_the_chat_agent": "在线客服的友善度如何？",
  "How_knowledgeable_was_the_chat_agent": "在线客服的知识储备如何？",
  "How_responsive_was_the_chat_agent": "在线客服的反应速度如何？",
  "How_satisfied_were_you_with_this_chat": "您对这次聊天是否满意？",
  "Installation": "安装",
  "New_messages": "新消息",
  "No": "否",
  "Options": "选项",
  "Please_answer_survey": "请花几分钟来反馈这次交谈的体验",
  "Please_choose_a_department": "请选择一个新部门",
  "Please_fill_name_and_email": "请填写姓名和电子邮箱地址",
  "Powered_by": "提供",
  "Request_video_chat": "请求视频聊天",
  "Select_a_department": "请选择一个部门",
  "Switch_department": "切换部门",
  "Department_switched": "部门切换",
  "Send": "发送",
  "Skip": "跳过",
  "Start_Chat": "开始聊天",
  "Survey": "调查",
  "Survey_instructions": "请根据您的满意程度给每个问题打分，1 代表非常不满意，5 代表非常满意。",
  "Thank_you_for_your_feedback": "感谢您的反馈",
  "Thanks_We_ll_get_back_to_you_soon": "谢谢！我们会尽快回复您。",
  "transcript_sent": "录音发送",
  "Type_your_email": "输入您的电子邮箱地址",
  "Type_your_message": "输入您的消息",
  "Type_your_name": "输入您的姓名",
  "User_joined": "用户已加入",
  "User_left": "用户已离开",
  "We_are_not_online_right_now_please_leave_a_message": "我们现在不在线。请留言。",
  "We_are_offline_Sorry_for_the_inconvenience": "我们正处在离线状态。带来不便请您谅解。",
  "Yes": "是",
  "You": "你",
  "You_must_complete_all_fields": "您必须填写所有字段"
}